Voice is customer data.
We treat it that way.
Everything your security review will ask, published. Where we're still earning a certification, we say so and show the date we expect it.
The control surface.
Your region. Your rules.
Voice processing, transcripts and records pinned to the region you choose. Cross-region replication only if you turn it on.
How we operate.
We don't train models on your customer data. Conversation content is never used for our own purposes. Configurable retention from 24 hours to 7 years.
Multi-tenant isolation enforced at the database layer, with per-tenant encryption keys and isolated audio pipelines.
Pin voice processing and storage to a region. Audio, transcripts and CRM records never leave it.
Production access is role-based, time-boxed and logged. Customer data access requires a ticketed reason.
Multi-region autoscale, 99.9% uptime SLA, documented disaster-recovery runbooks with annual exercises.
Published subprocessor list with change notifications. DPA available for all paid plans.