Solutions

Five industries.
One operating principle: answer.

HospitalityMobility & TransportationFinancial ServicesReal EstateHealthcare
01Reservations

Hospitality

Hotel bookings, restaurant reservations, concierge upsell · agents that own every guest moment from booking to post-stay.

Upsell attach
+34%
Languages
40+
Voices
Custom
Reservation booking + changes
Concierge upsell at check-in
Post-stay survey + recovery
Loyalty programme servicing
In production

An international hotel group with 40 properties routes every reservation line through ATI. NPS up 18 points in 60 days; upsell attach up 34%.

02Dispatch

Mobility & Transportation

Taxi and ride booking, fleet dispatch, last-mile updates · every voice touchpoint across the journey, always on-brand.

Avg call time
47s
Coverage
24/7
Fleet integrations
18
Taxi + ride booking
Fleet tender + dispatch confirmation
Live ETA + exception comms
Driver check-in + last-mile updates
In production

A European fleet operator moved dispatch confirmation and ETA calls to ATI. Cost per resolved call down 38%; after-hours coverage went from zero to total.

03Support & servicing

Financial Services

Support triage, policy quoting and account servicing · built for the long tail of regulated voice workflows.

Quote-to-bind
3.1× faster
Compliance flags
Real-time
Auth methods
5
Inbound support + inquiry triage
Policy quoting + binding
Account servicing + collections
KYC / identity verification
In production

A specialty insurer runs quoting and KYC through ATI with real-time compliance flags. Quote-to-bind 3.1× faster with a full audit trail on every call.

04Inquiries

Real Estate

Property inquiries, viewing bookings and follow-up · every after-hours enquiry handled in the voice of your brokerage.

Lead response
<10s
After-hours capture
100%
Cost per lead
−71%
Inbound inquiries, 24/7
Viewing + tour scheduling
Pre-qualification + intent scoring
Showing follow-up campaigns
In production

A UK estate agency with 23 branches captures 100% of after-hours enquiries. Lead response under ten seconds; cost per lead down 71%.

05Access & triage

Healthcare

Appointment booking, benefits clarification and warm triage · voices patients trust, with data that stays in your region.

Appointment fill
+24%
First-contact resolution
82%
Handle time
1m 48s
Booking + reschedule
Benefits clarification
Post-visit follow-up + adherence
After-hours triage routing
In production

A dental group across 14 locations cut no-shows with ATI reminders and rescheduling. Appointment fill rate up 24%; urgent cases route to a human in under two seconds.

Your industry not listed?

The platform is vertical-agnostic; the five above are where we publish outcomes. Tell us about your call volume.