An integration partner
Connect ATI to the systems your customers use. Agree what the agent can do, how to confirm success and who handles failures.
Partners
Your customer knowledge.
ATI’s voice platform.
A delivery plan together.
Use ATI alongside your industry knowledge, integrations and customer relationships. Start with a workflow your customers need.
01Choose how to
Choose how to
deliver ATI to customers.
A delivery partner
Help customers scope, set up and improve a workflow. Agree who owns support, updates, customer data and ongoing service.
A resale or branded offer
Discuss how ATI fits your product or service. Branding, commercial terms and responsibilities are agreed for the partnership.
Know the customer.
Connect the work.
Share the ownership.
Customer relationships
Sector knowledge
Delivery capability
System boundaries
Support responsibilities
The commercial model
Voice-agent platform
Workflow collaboration
Qualified integration scope
02From the customer’s words
From the customer’s words
to the team’s next task.
Bring the enquiry, your service information and the permitted next step into the same workflow.
What the customer needs.
A question, a booking change, a request for help.
What the team needs to know.
Your information, the customer’s request and the agreed rules.
Who does what next.
A callback for the service team, a scheduling request or an approved system update.
Connected actions depend on the configured workflow and system. Scope, access and recovery are agreed before release.
Explore system connectionsStart with a real customer job.
Tell us the workflow, the system involved and how you want to deliver it. We’ll work through the fit and responsibilities together.
Partner and branded arrangements are scoped individually. They are not an automatic white-label entitlement included in a standard plan.
Talk to ATILet’s begin
Start with one job
your team handles every day.
Pick the call you get most often. Build the agent, hear it on a test call, and decide what it may do.
Talk to ATI